Frequently asked questions.
Professional Pool Leak Detection, Repair, Cleaning & Inspection in New Orleans & Surrounding Areas
www.thepoolfirm.net | Serving Greater New Orleans, Metairie, Kenner, Mandeville, Covington, Slidell, and all surrounding parishes.
1. What areas do you service?
We proudly service the entire New Orleans metro area and surrounding communities, including:
• New Orleans (all neighborhoods)
• Metairie
• Kenner
• Jefferson Parish
• St. Bernard Parish
• Mandeville
• Covington
• Slidell
• St. Tammany Parish
• Westbank (Gretna, Harvey, Marrero, Algiers)
If you have a pool anywhere near New Orleans, we’ve got you covered!
2. What services does The Pool Firm offer?
We are a full-service swimming pool company offering:
• Pool Leak Detection (electronic, dye testing, pressure testing, bucket test analysis)
• Pool Repairs (plumbing, equipment, structural cracks, tile, coping, etc.)
• Pool Cleaning (weekly, bi-weekly, one-time cleanups, green-to-clean)
• Pool Inspections (home buyer/seller inspections, commercial property inspections)
• Equipment installation & upgrades (pumps, filters, heaters, salt systems, automation)
3. Do you offer FREE pool inspections?
Yes! We provide completely FREE pool inspections for:
• Commercial properties (hotels, apartments, HOAs, gyms)
• Real estate transactions (home buyers, sellers, and agents)
Call or text to schedule – no obligation.
4. What is your warranty on leak detection and repairs?
Every leak detection service comes with a 30-day warranty. If your pool continues losing water after our repair within 30 days, we return at no additional charge to make it right.
5. What are your business hours?
• Monday – Friday: 7:00 AM – 6:00 PM
• Saturday: 8:00 AM – 4:00 PM
• Sunday: Emergency service only (additional fee applies)
6. Do you offer emergency pool service on Sundays or holidays?
Yes! We offer 24/7 emergency service, including Sundays and holidays, for urgent issues such as:
• Major leaks causing rapid water loss
• Equipment failures (pump not running, no circulation)
• Safety concerns
Just call our main line – emergency rates apply on Sundays and holidays.
7. How quickly can you find a leak in my pool?
Most residential pool leak detections are completed the same day or within 24–48 hours of scheduling. We use the latest electronic leak detection equipment to pinpoint leaks fast and accurately.
8. How much does pool leak detection cost in New Orleans?
Pricing depends on pool size and complexity, but we offer upfront flat-rate pricing with no hidden fees. Contact us for a quick quote – many customers are surprised how affordable professional leak detection is compared to constantly refilling the pool.
9. Are you licensed and insured?
Yes – fully licensed by the state of Louisiana and carrying complete general liability and workers’ compensation insurance for your protection.
10. How can I schedule service or get a quote?
• Call or text: (504) 313-8888
• Email: info@thepoolfirm.net
• Fill out the contact form on www.thepoolfirm.net
We usually respond within minutes during business hours!
The Pool Firm – New Orleans’ trusted choice for pool leak detection, repair, cleaning, and inspections since day one.
Stop losing water and money – let us find and fix your pool leak today!

